Track performance. Validate standards. Repeat.
Service Guarantee forms & daily checklists for the Fitness Center, Courts, Locker Rooms, Spa, Salon, Wellness Center, Madison Shop and Pool.
FOH Shift Reports and Service Guarantee forms for The Stadium Club, The Abbey, The Gallery & The Fresco, The Last Word and The Madison Cafe.
BOH Shift Reports and Service Guarantee Forms for The Abbey, Banquets, 241, The Gallery & The Fresco, Pastry, Madison Cafe and The Stadium Club
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